FAQs

FAQs
Got questions? You’re not alone.
Here are some answers to things people often ask us.
What's inside?
A warm welcome from our Front of House team, the Colour Bar (see details for colours held in stock), 10 styling stations and 3 backwash basins.

Downstairs we will have 2 fully equipped private rooms, secure lockers, shower and the staff/quiet room with kitchen (and windows).
What's included?
Full Front of House support from our experienced team
Backwash shampoos & conditioners and styling products on stations: Kevin Murphy, Davines, Bumble & Bumble
Gowns, capes & collars, compostable towels, gloves, pre-cut foils, colour bowls & brushes, clips
Jura Bean-to-cup coffee, tea & herbal teas, dairy & non-dairy milks
Brita still & sparkling filtered water, San Pellegrino soft drinks, prosecco

*Colour and treatments are charged separately: only pay for what you use
What about colour and treatments?
Click to see the colours we keep in stock from Wella, L'Oreal, Goldwell, Kevin Murphy & Davines. -
We stock K18 and Olaplex.

We charge colour at wholesale price, using
VISH colour management system: only pay for what you use and reduce waste

Prefer to bring your own? Absolutely fine!

Need a special order? Just give us 24 hours notice
How does 'flexible' pricing work?
Flexible pricing = peak and off-peak pricing, so you can choose the time and price that works for you.

Full day rates range from £120 (off-peak) to £300 (peak). 1 hour rates start from £20.

Book for 1 hour, 4 hours or a full day.
Discounts for long-stay 20+ days/month
How do bookings and payments work?
We use the FRESHA booking platform
Click here to check prices and availability
Payment will be taken when you book your chair

We will not take any payments from YOUR clients for YOUR services. No commission, no fees, no extras, nothing.
What about private rooms?
Need a private space for your client or to shoot content?

We will have 2 fully-equipped, secure private rooms. Each will have a styling station and backwash chair, and a large mirror (with pull-down blind). All settings for heating, lighting and sound will be fully adjustable to suit you and your client's exact requirements.
What about sustainability and recycling?
We aim to tread lightly
Proud members of the
Green Salon Collective
We recycle all foils, tubes, hair, clean towels, paper and plastics
Anything that cannot be recycled or composted (including coloured towels, cotton wool, some food containers) is collected for the Waste to Energy programme: Zero to landfill